Buyer Services

Buyer Services
""The quality and value recieved, for the money spent is very high indeed. I truly believe that it would be impossible to find a better built yacht of comparable size for the money, and one would be very hard pressed to do so, even by spending substantially more.""Mike Lesher, owner of the new Passport Vista 615TC.

Passport Yachts....... "the world's best kept secret'


Passport Yachts Europe takes pride in creating long relationships. From the initial enquiry, we want you to turn to us with confidence that all questions will be answered fully and completely.

You will be appointed an experienced personal project manager who will become your expert guide every step of the way. During the purchasing process, your project manager helps you choose wisely from the options and available variations. Your guide will work closely with you to understand your specific requirements, and will remain ready to assist you with any after sales service issues.

The documentation required for taking delivery of a new yacht, to either keep in European waters or indeed sail away outside the EU has become increasingly more complex over the past few years and is set to become even more so. With a differing set of tax rates and variations of duty enforced across many countries, it can become a minefield of documents and will certainly put the new owner at risk if all these requirements are not met. To avoid this situation arising and provide assurances to all our clients, Passport Yachts Europe work very closely with Moore Stephens an International Chartered Acountants company who provide indiviual case documentation advice for each yacht that we build. This is based on the advanced information and personal requirements given by the new owner, who can then be assured of a smooth operation from beginning to final handover, safe in the knowledge that all the facts have been explained and the relevant paperwork has been taken care of, thereby ensuring the all important peace of mind for any new owner.

                                                                      

Passport Yachts Europe After Sales Care;  

If a problem occurs, all a client has to do is contact us with a description. Each yacht we build has its own individual comprehensive file. Equipment details, with respective serial numbers, are recorded and maintained. In the event of breakage or failure, we trace the problem quickly to resolve and expedite a solution. By using only the very best materials and equipment available from all over the world, warranty issues are quite rare, but we all live in the real world and sometimes things 'do happen.' Because of this Passport Yachts operates a  "No If's, No But's"  policy on all warranty claims. An exemplary service that is recognised throughout the marine industry as the finest and most respected available.

Passport Yachts offer a full 10 year hull warranty on all models, there is a very good reason for this...."because we can".... very few others can claim the same.

Should the time come for a re-fit of your beautiful Passport, you can depend on Passport Yachts Europe to continue as your trusted partner offering, reliable, personal service for years to come.....after all you are family now !

                                           

We have created alliances with quality facilities around the world to service our yachts, help you find trustworthy and dependable repair technicians, and maintain an active role until your yacht is trouble-free.

"48 hours after reporting an autopilot failure in the Caribbean, a new one was installed and fully operational....first class service."  (owner of Passport Vista 515CC)

Passport owners regard our world-class after sales service as the finest in the industry.

Contact for further information Tel: +44 (0) 1983 290 777 or Email: info@passportyachts.eu

Experience a Passport......"chosen by few, but envied by all".........enquire about a personal tour of a Passport Yacht. Establish for yourself the beauty and quality of one of the finest cruising yachts built today. Spend special time with your family exploring the style and luxury of these wonderful boats, follow this with a test sail in the Solent and enjoy sailing at it's most gracious.                       

Passport Yachts Europe offer you the perfect opportunity to take the first step towards owning one of the world's finest sailboats and realising the dream of a lifetime.                           

Arrange a personal tour of a Passport Yacht, your lifestyle choice to explore the world.

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